Privacy Policy

asn168 operates as an internationally licensed online betting and gaming platform primarily serving adult players in Indonesia. We recognize that privacy is a fundamental right and that the personal data you share with us carries significant trust. This Policy has been written to be transparent, specific, and practically useful — not to serve as impenetrable legal boilerplate.

asn168 processes personal data only to the extent necessary to provide our Services, maintain platform security, comply with applicable anti-money-laundering (AML) and know-your-customer (KYC) obligations, and communicate with Members about their accounts. We do not engage in the sale of personal data to third-party advertisers or data brokers under any circumstances.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming page, both of which contain provisions that interact with the data practices described here.

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information that identifies or could reasonably be used to identify a natural person, directly or indirectly. This includes names, identification numbers, email addresses, IP addresses, and financial account details.
• "Processing" — any operation performed on Personal Data, including collection, storage, retrieval, use, disclosure, transfer, deletion, or destruction.
• "Controller" — asn168, which determines the purposes and means of processing Personal Data collected through the platform.
• "Processor" — any third party that processes Personal Data on behalf of asn168, subject to a contractual data processing agreement.
• "KYC" — Know Your Customer; the identity verification process required under international AML standards before a Member may make withdrawals.
• "Cookies" — small data files placed on your device by the asn168 platform to enable functionality, security, and analytics.
• "Services" — all betting markets, casino games, togel (Indonesia's traditional numbers lottery) draws, live dealer games, and platform features accessible through asn168.

asn168 collects the following categories of personal data, depending on how you interact with the platform:

asn168 collects personal data through the following channels:

• Direct Submission: Information you provide when creating an account, completing the KYC process, initiating a deposit or withdrawal, contacting customer support, or responding to a promotional survey.
• Automated Technical Collection: Certain data is collected automatically when you access the asn168 platform. This includes IP addresses, device identifiers, session timestamps, and browser metadata, collected via server logs, session cookies, and similar technologies.
• Payment Provider Data: When you initiate a transaction using a local bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja), the payment provider may share limited transaction confirmation data with asn168 for reconciliation purposes.
• Third-Party Identity Verification Services: asn168 may use contracted third-party KYC verification providers to authenticate the identity documents you submit. These providers process your KYC data only under strict data processing agreements and are not permitted to use your data for their own purposes.
• Fraud Detection Systems: Automated systems monitor platform activity for patterns indicative of fraudulent behavior, account takeover attempts, or violations of the asn168 Terms & Conditions. These systems generate derived data based on behavioral signals.

asn168 processes your personal data for the following defined purposes:

• Account Creation & Management: To register your account, verify your identity, maintain your account records, and administer your membership on the platform.
• Service Delivery: To enable you to place bets, participate in casino games, access togel (Indonesia's traditional numbers lottery) draws, and use all other features of the asn168 platform.
• Financial Transaction Processing: To process deposits and withdrawals accurately and securely via local Indonesian payment channels.
• KYC & AML Compliance: To fulfill our obligations under international anti-money-laundering and know-your-customer standards, including verifying the source of funds for large or unusual transactions.
• Fraud Prevention & Platform Security: To detect, investigate, and prevent unauthorized access, identity fraud, bonus abuse, collusion, and other integrity violations.
• Customer Support: To respond to your queries, process complaints, and resolve account-related issues efficiently.
• Responsible Gaming: To monitor account activity for signs of problem gambling, enforce self-exclusion requests, and administer deposit and session limits.
• Legal & Regulatory Obligations: To retain records as required by applicable financial regulations and to respond to lawful requests from relevant authorities.
• Platform Improvement: Aggregated, anonymized gameplay and session data is analyzed to improve platform performance, game selection, and user experience. Individual identities are not referenced in this analysis.
• Marketing Communications: Where you have explicitly opted in, asn168 may send promotional offers, bonus notifications, and event updates to your registered email address. You may withdraw this consent at any time by contacting support.

Where a legal basis is required under applicable international data protection standards, asn168 relies on one or more of the following grounds for processing your personal data:

• Performance of Contract: Processing necessary to execute the agreement between you and asn168, including account maintenance, bet settlement, and financial transactions.
• Legal Obligation: Processing required to comply with applicable AML, KYC, anti-fraud, and record-keeping legislation.
• Legitimate Interests: Processing necessary for platform security, fraud prevention, responsible gaming monitoring, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing relating to optional marketing communications, which is based on your explicit, informed, freely given consent. Consent for marketing may be withdrawn by you at any time without affecting the lawfulness of processing prior to withdrawal.

asn168 takes data confidentiality seriously and does not sell, rent, or trade your personal data to any third party. Your personal data may be shared only in the following limited circumstances:

• Payment Processors: Your financial details are shared with the relevant payment service provider (including local banks and e-wallet providers) strictly to process deposits and withdrawals. Shared data is limited to transaction ID, amount, and the minimum necessary account identifiers.
• KYC Verification Providers: Identity documents and selfie images are transmitted to contracted KYC services solely for the purpose of identity verification and document authenticity checking.
• Fraud & AML Partners: Behavioral data may be shared with fraud prevention and AML screening providers for the purpose of detecting suspicious activity and maintaining platform integrity.
• Game Providers: Gameplay and transaction data may be shared with licensed game providers (such as Pragmatic Play, Evolution Gaming, and NetEnt) to the extent required to operate the games, determine winnings, and resolve disputes.
• Hosting & Infrastructure Providers: Technical data is processed by contracted cloud hosting and infrastructure providers to maintain the availability, security, and performance of the asn168 platform.
• Legal & Regulatory Disclosure: asn168 will disclose personal data where required to do so by law, statute, regulation, or by a lawful request from a competent regulatory, judicial, or law enforcement authority.

All third-party processors are bound by contractual data processing agreements that comply with internationally recognized data protection standards. These agreements obligate processors to handle your data only on documented instructions from asn168 and to implement appropriate technical and organizational security measures.

asn168 retains personal data only for as long as is reasonably necessary to fulfill the purposes set out in this Policy. The retention period for each data category is determined by the following factors:

• Account Activity: Your account data, gameplay records, and financial transaction history are retained for as long as you maintain an active asn168 account and for a period of up to 24 months after account closure, to enable the resolution of any disputes and the settlement of outstanding obligations.
• KYC & AML Records: To comply with international anti-money-laundering standards, KYC documents and related identity records are retained for a minimum of 5 years after the closure of your account.
• Marketing Data: If you have consented to receive marketing communications, your contact preferences are retained until you withdraw consent or your account is closed.
• Support Communications: Customer support transcripts and complaint records are retained for up to 5 years from the date of the interaction to ensure a complete audit trail in the event of a formal dispute.

Once the applicable retention period expires, or where your data is no longer necessary for the purposes described, personal data is securely deleted, anonymized, or irreversibly depersonalized in accordance with asn168's data destruction procedures.

asn168 employs a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

• 256-Bit SSL Encryption: All data transmitted between your device and the asn168 platform is encrypted in transit using Transport Layer Security (TLS) with 256-bit AES encryption.
• Encrypted Data Storage: Sensitive personal data stored on asn168 servers — including financial account details and KYC documents — is encrypted at rest using industry-standard AES-256 encryption.
• Access Control: Access to Member data is restricted on a least-privilege basis. Only authorized asn168 personnel with a documented business need can access personal data, and all access is logged and audited.
• Two-Factor Authentication: asn168 strongly recommends that Members enable two-factor authentication (2FA) on their accounts to provide an additional layer of security against unauthorized access.
• Security Audits & Penetration Testing: asn168's infrastructure undergoes regular security audits and penetration testing conducted by independent third-party security firms.
• Incident Response: asn168 maintains a documented incident response protocol. In the unlikely event of a data breach affecting your personal data, asn168 will notify you and the relevant regulatory authority as required by applicable law, without undue delay.

asn168 uses cookies and similar tracking technologies to improve platform functionality, enhance security, and understand how the platform is used. The following categories of cookies are active on the platform:

• Essential Cookies: Required for the platform to function, including session management, login authentication, and bet placement. These cookies cannot be disabled without affecting core platform functionality.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorized access.
• Functional Cookies: Enable enhanced platform features such as remembering language preferences and display settings.
• Analytics Cookies: Collect aggregated, anonymized data on platform usage patterns to improve performance and user experience. These cookies do not identify you individually.

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of asn168, including account login and bet placement.

Consistent with internationally recognized data protection principles, you have the following rights regarding your personal data held by asn168:

• Right of Access: You may request a copy of the personal data asn168 holds about you, together with information about how it is processed.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data held about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the original purpose or where you have validly withdrawn consent. This right is subject to our legal obligation to retain certain records for AML and KYC compliance.
• Right to Restriction of Processing: You may request that we temporarily suspend processing of your personal data in specified circumstances.
• Right to Data Portability: You may request a portable, machine-readable copy of personal data you have provided to asn168.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including processing for direct marketing and responsible gaming monitoring purposes.
• Right to Withdraw Consent: Where processing is based on consent (for example, marketing communications), you may withdraw your consent at any time without cost.

To exercise any of these rights, contact the asn168 data protection team using the contact details provided in Section 14 of this Policy. All requests are processed in accordance with applicable data protection law. asn168 will respond to your request within 30 days in most cases, and may require you to verify your identity before fulfilling a request.

asn168 is strictly an 21+ platform and does not knowingly collect or process personal data from individuals under 21 years of age. Because online gambling is legally restricted in Indonesia, asn168 enforces a strict minimum age requirement of 21 years across all jurisdictions served.

If you believe that a minor has registered an account on asn168 or that personal data belonging to a minor has been submitted to the platform, please contact us immediately at [email protected]. asn168 will promptly investigate the matter and, where confirmed, suspend the account, delete the personal data, and forfeit any funds held in accordance with our Terms & Conditions.

asn168 may update this Privacy Policy from time to time to reflect changes in legal requirements, industry practices, or platform functionality. When material changes are made, asn168 will:

• Update the "Last Updated" date displayed at the top of this page.
• Post a notification on the platform and/or send a notification to the email address registered to your account.

Your continued use of the asn168 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how your personal data is protected.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data, please contact the asn168 Data Protection Team via the following channels:

Data Protection & Privacy Enquiries:

[email protected]

Our customer support agents are available 24 hours a day, 7 days a week, on Western Indonesia Time (WIB, UTC+7). Please include your registered account username, the nature of your enquiry, and any relevant supporting documentation.

For general information about how asn168 operates, please review our About Us page. To understand your rights and protections as a Member, visit our Responsible Gaming page. For practical guidance on account, payment, and bonus matters, see the FAQ page.